Refund policy
RETURNS
As a small, independent, woman-owned bookstore, every sale matters to us, and we choose what we carry with care. We hope you love what you bring home. If not, here is how returns work.
We do not offer refunds. Returns are accepted for store credit only.
To be eligible for store credit, an item must be returned within 7 days of in-store purchase or online delivery, in its original condition (unread, unused, with any original packaging intact), with your receipt or order confirmation.
Store credit never expires and can be used online or at either of our shops in Marfa and Austin.
Gift cards, magazines, and sale items are final sale.
HOW TO RETURN AN ONLINE ORDER
Email hello@stopandreadbooks.com with your order number and the item you'd like to return. We'll confirm eligibility and send return instructions. You are responsible for return shipping costs, and we recommend a tracked service. Store credit is issued once the item arrives and is inspected. You can also return an online order in person at either shop.
DAMAGED, DEFECTIVE, OR INCORRECT ORDERS
If your order arrives damaged, defective, or isn't what you ordered, email hello@stopandreadbooks.com within 7 days of delivery with a photo and your order number. We'll make it right with a replacement or store credit at no cost to you.
QUESTIONS
hello@stopandreadbooks.com · (432) 295-0663